We’re halfway through 2024, and requests for new integrations continue to roll in. Health IT companies are releasing novel solutions to address the many problems healthcare faces. Therefore, it’s no surprise that integrations remain a top concern for healthcare leadership. We reviewed our own data for the year and identified the five most requested integrations.
#1 – Billing Integrations
This one comes as no surprise — everyone wants to get paid. Without a strong mechanism to generate and process claims, healthcare organizations slowly lose revenue. A well-designed integration, however, ensures that providers are properly reimbursed for their work.
#2 – Lab Order Integrations
Laboratories now generate more than 70% of the world’s healthcare data. As they pivot away from COVID testing and expand into higher complexity services, demand for lab orders keeps growing. Therefore, labs need seamless ordering and results delivery. A solid integration makes this process faster, easier, and more reliable.
#3 – Patient Record Integrations
Healthcare analytics tools — AI-assisted or not — rely heavily on access to accurate patient records. While FHIR promises long-term improvements, legacy HL7 standards still dominate as the primary method of record sharing. As a result, patient record integrations remain a critical need across the industry.
#4 – Scheduling Integrations
The growth of Digital Front Door solutions has created new demand for scheduling integrations. Patients want a seamless appointment booking experience, and provider staff need tools that simplify the process. Therefore, the front-end and back-end software must work together, and integrations are the bridge that makes it possible.
#5 – Reportable Infectious Disease Integrations
In healthcare, regulatory compliance is ever-present, and with COVID-19 in the rearview mirror, COVID labs are pivoting to expand to more traditional testing. With great (testing) power comes great (reporting) responsibility, and these labs need to share reportable infectious disease data with federal, state, and local government agencies. As newer labs expand their testing capabilities, their reporting requirements expand as well.
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