[Integration]EHR Integration Services

EHR integration is the process of connecting an EHR with other clinical and operational systems so data can move reliably across workflows – commonly through HL7 v2, FHIR, and secure APIs.

Timelines vary based on scope, vendor constraints, and test access. Many projects start showing progress quickly once requirements and environments are in place.

We implement integrations using the standards and interfaces available in your environment. Capabilities depend on EHR configuration, licensing, and access provided by the vendor or your organization.

The most common causes are unclear requirements, weak mapping, poor exception handling, and missing governance for change. A reliable process, strong validation, and operational ownership reduce risk significantly.

Yes – teams often need stabilization after go-live and ongoing support for changes over time. We can align on the right level of support based on your environment and priorities.

We can integrate with any EHR system, including major EHR platforms like Epic, Cerner, Allscripts, Meditech, and athenahealth, as well as smaller or custom EHR platforms. Our expertise balances the high level process of EHR integrations and the nuances between EHR platforms to ensure we can support any integration use case.

The timeline to build an EHR integration depends on the complexity of your use case, which EHR system is involved, and your client’s implementation of their EHR. However, most simple to moderate complexity integrations are completed within 4-6 weeks. We provide detailed timelines after reviewing your EHR integration needs.

We adhere to strict security protocols to protect patient data and ensure compliance with HIPAA and other relevant healthcare regulations. Our EHR Integrations prioritize data security, encryption, and privacy at every stage of the integration process.

We commonly build integrations that enable the exchange patient demographics, clinical notes, lab results, medication lists, appointment details, and more. The data that can be exchanged between systems is dependent on the capabilities of both your platform and the EHR platform you want to integrate with.

We can support EHR Integrations using any data format, but most commonly use HL7v2, FHIR STU3, FHIR R4, and CDA for most integration use cases. We build EHR integrations based on the intended use case, selecting the best data format standard for the job.

Our team has used the following data formats to build EHR integrations:

• HL7 v2
• HL7 v3 (CDA)
• FHIR (HL7 v4)
• CSV
• JSON
• XML
• ASTM
• DICOM
• Embedded PDFs
• TXT

Our team has used the following connectivity methods to build EHR Integrations:

• SFTP
• FTPS
• VPN
• Fax
• AWS S3
• REST API
• SOAP API
• SMTP

We build the data mapping and transformation processes inside of the integration engine, also known as the interoperability layer. The Interoperabilty layer sits between your platform, and all of the other systems that you need to integrate with. This interop layer handles all of the data mapping, data transformation, and data routing logic, kept separate from your core platform to ensure maximum compatibility.

Yes, we offer post-integration support, monitoring, and maintenance services to ensure that your EHR integration remains functional, secure, and up-to-date with any changes stemming from your platform or your client’s EHR.

Our integration solutions are designed to be scalable, so they can grow with your business. Whether you are adding new features, integrating with additional EHR systems, or expanding into new markets, we ensure that your integration framework can handle increased demand.

Common challenges include differences between integration specifications and production environments, lack of communication or support from EHR vendors, varying EHR implementations between clients using the same EHR platform. Our team has extensive experience in overcoming these challenges by leveraging our EHR Integration validation process, minimizing the reliance on EHR vendors, and desging EHR integrations to be configurable to achieve data exchange with custom EHR implementations that vary by organization.

We perform rigorous testing during the development and validation process to ensure that the data is accurate and transferred without errors. We also offer also real-time EHR integration monitoring to maintain data integrity for the lifetime of the integration.